FREQUENTLY ASKED QUESTIONS

TICKET RELATED

All we need is the lead guests name! It doesn't matter who you bring.

Unfortunately, we do not offer refunds on tours or gift vouchers. If you give us a minimum of 48 hour’s notice, from the start of your tour, that you wish to cancel your place, then we can rebook you on to another tour that suits you and that has availability.

Yes tickets must be purchased at least a day before the tour, via our website.

Yes you may be added to a waiting list, and we will get back to you as soon as possible.

GENERAL QUESTIONS

It is expected that you will enjoy a large variety of food and drinks on this tour, to leave feeling satisfied. Of course you can purchase more drinks etc if you would like to do so.

You will visit a number of local restaurants, bars, producers, breweries etc, and sample all that Donegal has to offer. Please read through each tour description, as they do vary.

The Tour will start at different pick up points, please read your specific tour itinerary.

 

The tours vary in time, see specific tour details in our tours section.

Wear comfortable and weather appropriate clothing.

TOUR INFORMATION

This will vary from tour to tour. Some tours are more focused on eating and some are more focused on drinking. For our, food tours, it is expected that you will leave satisfied. You will have some food in the drink tours, also, but it will be predominantly drinks focused.

Yes we can cater to certain dietary requirements, please contact us before booking, to advise on your requirements.

Please leave plenty of time to get to our pick up point, as we have a lot of demos, talks etc planned for the day and will be running a schedule to allow enough time at each venue.

Unfortunately, not all of the venues that we attend are easily accessible. Please contact us before booking, to advise on suitable tours.

The tour includes alcohol tastings, therefore guests must be 18+. We do however, run private and group packages, this can be tailored for your needs.

Yes absolutely. Please contact our team to tailor make your package.

Yes you can certainly book a private tour. Please contact one of our team to advise.

WAITING LISTS

When you register for a Waiting List on a tour you are added to an email list. If tickets become available for this tour then you will be automatically be contacted by email informing you that there are tickets available to purchase. Tickets are available on a "First Come First Serve" basis.

As soon as someone cancels, our system will automatically notify you.  

Absolutely! You can join as many as you would like to.

GIFT VOUCHERS

Yes we have gift vouchers available, on our site.

If you buy a voucher for a specific tour, the service fee is included in the voucher.  If you buy a monetary value, the recipient will pay the booking fee when they book on to a tour.

You can redeem Gift Vouchers through our website using the unique code that is on your Gift Voucher. Please input this code once you've chosen the tour you'd like to book.

If redeeming multiple gift vouchers, please redeem each gift voucher one at a time.

If you are using a hard copy Gift Voucher, please make sure you're typing in the correct letters and numbers from the voucher. If you have a digital copy of your Gift Voucher the easiest way is to copy and paste the code directly into the website.

If you enter your voucher code and you leave the page or your page refreshes, the code will show as invalid or that it doesn't exist.  In this case, wait 15 minutes and it will work again once our booking system has refreshed.

TOUR ENQUIRIES

Have a quick question about an upcoming tour? Don’t hesitate to get in contact.

info@donegalfoodtours.com
or call 083 8415848

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